It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage
Highlighted

Can we add External user's personal email id, while creating his user account in AD or CROWD

Ravi Kumar Jul 13, 2017

Hi Ann Worley,

Thanks for your reply on this.

Here below you can find my exact requirement :

Question : (1) Can we configure External user's personal email id while we creating a new user account for him in Active Directory (AD) ?

(2) If we can, how to do that ?

Detailed Description :-

The user is not our company employee, but he is an External Employee/Contractor.

Those external employee will need AD account to access Atlassian application (Jira, Confluence, Bitbucket and Bamboo)

However, we will need external users personal email (Ex:- Yahoo, Gmail, Hotmail etc) to be maintained in HR system for the following reason: 

(i) As Atlassian application is mean for information exchange and communication; and we consult legal that the external should use their own email address for communication.

(ii) The external would want to receive email send from application, send to their external email instead of our company email id.

Those application is synced with AD and email maintained in the AD will be the email, which user receive notification/email send from application. 

Thus, i would appreciate the external email could be maintained as primary email for specific external employees. 

Let me know if you need more information.

Best Regards,

Ravi

0 comments

Comment

Log in or Sign up to comment
Community showcase
Published in Next-gen

Introducing subtasks for breaking down work in next-gen projects

Teams break work down in order to help simplify complex tasks. This is often done iteratively, with tasks being broken down into smaller tasks and so on until the work is accurately captured in well-...

8,302 views 25 36
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you