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Can no longer launch Crowd successfully after following instructions to start as window service

After following the instructions to run crowd as windows service, I tried to revert my changes after it didn't work, and go back to the manual method. But now Crowd will not start at all and instead it tries to start only the open id server:

N BN B 14m ago


*********************************************************************************************
*
*  You can now use the Crowd OpenID server by visiting http://localhost:8095/openidserver
*
*********************************************************************************************

2018-02-21 14:07:18,707 localhost-startStop-1 INFO [server.manager.site.ApprovalWhitelist] Using file as a site approval whitelist: C:\atlassian-crowd-3.1.2\apache-tomcat\webapps\..\..\crowd-openidserver-webapp\WEB-INF\classes\crowdid.approval-whitelist
2018-02-21 14:07:18,778 localhost-startStop-1 WARN [org.openid4java.server.RealmVerifier] RP discovery / realm validation disabled;
2018-02-21 14:07:20,043 openid-spray-akka.actor.default-dispatcher-3 INFO [spray.server.servlet.Boot] v2 configuration: OpenIdServerConfig(baseUri=http://localhost:8095/openidserver/v2, cookieConfig=CookieConfig(crowd.token_key), crowdRestConfig=CrowdRestConfig(baseUri=http://localhost:8095/crowd, applicationName=crowd-openid-server, applicationPassword=*****, timeout=Timeout(10 minutes)), sessionRoutes=ServletSessionRoutes(http://localhost:8095/openidserver?returnToUrl=${RETURN_TO_URL}), isRelyingPartyAuthorised=<function1>)
21-Feb-2018 14:07:20.194 INFO [localhost-startStop-1] org.apache.catalina.startup.HostConfig.deployDescriptor Deployment of configuration descriptor [C:\atlassian-crowd-3.1.2\apache-tomcat\conf\Catalina\localhost\openidserver.xml] has finished in [8,656] ms
21-Feb-2018 14:07:20.195 INFO [localhost-startStop-1] org.apache.catalina.startup.HostConfig.deployDirectory Deploying web application directory [C:\atlassian-crowd-3.1.2\apache-tomcat\webapps\ROOT]
21-Feb-2018 14:07:20.447 INFO [localhost-startStop-1] org.apache.catalina.startup.HostConfig.deployDirectory Deployment of web application directory [C:\atlassian-crowd-3.1.2\apache-tomcat\webapps\ROOT] has finished in [252] ms
21-Feb-2018 14:07:20.452 INFO [main] org.apache.coyote.AbstractProtocol.start Starting ProtocolHandler ["http-nio-8095"]
21-Feb-2018 14:07:20.461 INFO [main] org.apache.catalina.startup.Catalina.start Server startup in 24292 ms

It stops here and only openidserver is launched, but not Crowd server.

 

1 comment

Marcin Kempa Atlassian Team Feb 21, 2018

Hi @N B,

I am sorry to hear that this instructions did not work for you and you are in this error state now. I believe that the easiest way for us to move forward would be to open a support ticket for you so we can easier exchange things like contents of your installation directory and logs.

I am forwarding this problem to our support team, you should receive an email to a support request ticket today.

 

Best Regards,

Marcin Kempa

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