show to which alias email reporter send to

Angie May 8, 2020

Greetings 

 

I have a JSD which uses so many email alias to it. is there a way to see which alias email did the reporter send to? 

 

my main JSD Email address is ADV@support.co.za 

my alias is 

1. IT@support.co.za

2. Helpdesk@support.co.za

3. SchlIT@support.co.za 

 

from this 3 emails they all log issues to our JSD i want to see which email did the Reporter send to for it to log an issue on JSD 

is there a way on JSD shows which email did the report send to? 

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