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without renew support. are we allowed to apply patch for serious vuneribility/security bug?

I try to find the answer from Security Bugfix Policy | Atlassian,

but don't see a clear definition.

 

i.e. if we are using an out support confluence. and Atlassian has a fix for it.  can I patch my server version without renewing support?

https://confluence.atlassian.com/doc/confluence-security-advisory-2022-06-02-1130377146.html

1 answer

0 votes

@radium_l_fu -

Do you still have valid license of your product?  If so, you should be able to upgrade your product.  In regards to your product version, if your license still valid, but your product version is not supported, then you will need to contact Atlassian Support (https://support.atlassian.com) for further assistance.

However, if your product is not licensed, then I don't believe you can apply the fixes to address the security alert mentioned in the link.  It is because your license has expired.

Hope this helps.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Infrastructure Applications Team

Viasat Inc.

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