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why would the 'create multiple issues' show up as an option when i create issue from confluence page

when i create an issue from my confluence page, sometimes I see the 'create multiple issues' and sometimes I do not.  it also appears to be grouping my 2 columns into the 1 summary field. I have tried logging out and back in and it happens consistently.  I have deleted my templates and created new ones.  I have tried using the ones out of the box but still get the same intermittent behavior



1 answer

Hi @mbm0094,

This happens when you try to create a Jira issue from selected text in a Confluence table. If the text you select is not in a table, you won't get the option to create multiple issues. The idea behind this is that you can prepare requirements in Confluence and get them into Jira when they are ready to be worked on by your development teams.

Although I have not been able to reproduce it myself, there seems to be some instability with the process, as you can see from e.g. this known bug: CONFCLOUD-67773. The behaviour you may expect, is like this:

After you have selected the option to create multiple issues, you should be offered the option to specify which column is your summary and which one is  your description. After doing that, data should end up in the correct fields in your Jira issues:

Screenshot 2021-05-08 at 21.16.17.png

Hope this helps!

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