why can't I upload a word document to confluence

[berri schroder]

I am having difficulty uploading a word document to Confluence, it contains photos, text and flow diagrams.  It times out.  File size is approx. 250MB.

Any ideas please?

[Mauro Badii]

You can have a standard file size limit but also OnDemand has a 60 seconds timeout. Your internet connection upload speed should allow you to upload 250MB in 60 seconds. For that you'll need about 33.3Mbps of upload speed.

Cheers

[Nic Brough -Adaptavist-]

It's quite likely that your file size limit is set to the standard 10Mb.  250Mb is simply too large, and a timeout implies your networks simply can't handle it.