why can't I upload a word document to confluence

I am having difficulty uploading a word document to Confluence, it contains photos, text and flow diagrams.  It times out.  File size is approx. 250MB.

Any ideas please?

2 answers

0 votes

It's quite likely that your file size limit is set to the standard 10Mb.  250Mb is simply too large, and a timeout implies your networks simply can't handle it.

0 votes
Mauro Badii Atlassian Team Sep 29, 2014

You can have a standard file size limit but also OnDemand has a 60 seconds timeout. Your internet connection upload speed should allow you to upload 250MB in 60 seconds. For that you'll need about 33.3Mbps of upload speed.

Cheers

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