user not showing up when I an trying to Share or @ Reference them

Chris Tranquellino November 19, 2014
 

4 answers

0 votes
Chris Tranquellino November 19, 2014

Thanks. We figured out. The users had to sign into Confluence first to then be able to show up

Thanks

0 votes
Peter Bengov
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
November 19, 2014

Chris, please make sure these user are have the same permissions set on the relevant Permissions Scheme as do other user that you can mention. 

Also, make sure they are part of Browse Users setting in global permission (/secure/admin/GlobalPermissions!default.jspa)

0 votes
TinA November 19, 2014

Hello Chris,

 

This may be due to a indexing issue I suggest allowing some time for the schedule task to run or try manually performing an index.

 

If you want to build over an existing index you can use the first article:

https://confluence.atlassian.com/display/DOC/Content+Index+Administration

 

If you would like to build a index from scratch for more efficient results please use this method.

https://confluence.atlassian.com/display/CONFKB/Rebuild+the+Content+Indices+from+Scratch

 

Keep in mind that a index from scratch would require a Confluence restart.

 

-Regards,
Tin Nguyen | Confluence Support.

0 votes
Chris Tranquellino November 19, 2014

We have users set up but they wont show up when I try to @  them or Share

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events