trying to import a space on Confluence 5.4.3 getting error a required security token was not present in the request

Hi, I have seen some of the other answers and tried to implement what they suggest but still no good.

Production Box (Server i am importing to) v 5.4.3

Backup Server (Server I am importing from ) v 5.4.3

Increased the security time out to 120mins, reluctant to remove as Site is seen externally. Import takes about 70mins

Import is 256MB in size. A user deleted the space with all the attachments.

Restored to the backup server and created the space export on the backup server. Download to the desktop and try and import it using the Backup and Restore on the GUI.

Contunually getting the error "a required security token was not present in the request" after signing in again after request seems to complete.

Any Idea's



3 answers

1 accepted

0 votes
Answer accepted

OK. I have solved it.

IT was to do with the restriction put on the page by the Space Admin.

(1) Remove all restriction on space on backup server

(2) Create export using export under tools, XML -> Custom Export -> Choose Spaces

Create and download file to desktop.

Upload on to Production system and restore.

All worked okay


0 votes
Hello Cian,
I don`t know if you have already tried these two workarounds about security token, but could you try it and let me know if it works for you ?

Can you confirm that this area is for space backups as well as site backups. When I try and transfer the file I am getting permission errors. I will work on that.

0 votes


I`m glad to know that the problem was solved and thank you for sharing the solution :).



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