tips for Confluence 4.0 LDAP troubleshooting?

OpenLDAP is set up and the directory has been synchronized, but I can't log in with my LDAP credentials and if I try to add an LDAP user to a group I get the error, "User <name> could not be found. Please confirm his or her existence with a Confluence Administrator." One of the IT guys fiddled with the settings and said they're correct.

1 answer

1 accepted

This widget could not be displayed.

If anyone else has a similar problem, we eventually got OpenLDAP working for us in Confluence without saving a username or password in the settings.

The key was setting LDAP Permissions to Read Only with Local Groups.

We also set the Base DN, Additional User DN, AdditionalGroupDN, User Object Filter, User Name Attribute, User Name RDN Attribute, User Display Name Attribute, User Email Attribute, User Password Encryption, Group Object Class, Group Object Filter, and Use the User Membership Attribute.

All other settings are at their defaults.

I have no tips for troubleshooting other than contacting Atlassian support.

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Published Jul 30, 2018 in Confluence

How Manon Soubies-Camy uses Confluence + Trello to organize webinar notes and her knitting stash

@Manon Soubies-Camy is an engineer who has been an avid Atlassian user since 2014. She helps companies of all sizes transform the way they work with the Atlassian stack, including Jira and Confl...

854 views 8 13
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you