tagging users in Confluence

In Confluence you can tag users, and the @ symbol initiates a macro to tag another user from your document.

I can tag any user that is part of my project except for one. That one is the second user called "Matt" on the project. Is there a bug where only the first user with any given name is provided as an option to be tagged?

1 answer

1 accepted

1 vote
Accepted answer

Can you run this query in the Confluence Database and provide us with the output? It looks like an indexing problem.


Replace <username> with the user's username. This will help us identify the issue.

Make sure that the user has logged in at least once to Confluence, and that you have tried to Rebuild the Content Indexes from scratch

He hadn't logged in to Confluence yet (only JIRA). Once he did and indexes were rebuilt all works as expected.


Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Feb 06, 2019 in Confluence

Try out the new editing experience

Hi team, I’m Avinoam, a product manager on Confluence Cloud, and today I’m really excited to let the Community know that all customers can now try out the new editing experience and see some of the ...

783 views 33 5
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you