synchrony issue for client browser using proxy server

we are on confluence 6.0.6.  synchrony appears to be working if client browser doens't use proxy server.  some of our windows users in the company have proxy server setup for their browsers.  They usually get an error about "Loading the editor's taking longer than usual..." when editing a page.  i have tried both apache and nginx; switched in-between ws:synchrony and syncrhony-proxy.  No luck.  has anybody run into this before?

1 answer

I ran into the same errors, and also errors where randomly, users couldn't save documents because they recieved errors that the server couldn't be found. I was using iis as my proxy server. If I tested locally it worked perfectly, just not from outside the network. It may be best to turn it off. Apparently, there appears to be a complete fix in the 6.1 version, but I have yet to test it.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Nov 29, 2018 in New to Confluence

How to use Confluence Cloud for stakeholder management

Most of us don’t need much convincing that stakeholder management is important. It just makes sense that keeping everyone in-the-know on projects and assigning clearly defined roles is key to having ...

1,007 views 0 5
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you