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sync don't work

YOTHA Oct 30, 2017

Dear support

 

I have reinstall all and the confluence server can't get connect to the Jira one I get

Connection test failed. Response from the server:
com.atlassian.crowd.exception.InvalidAuthenticationException: Application failed to authenticate

 

If your tools are not compliant between you and you there is a big issue.

 

I stop to investigate and spend time on this Please provide a solution. I can't spend my time to look for the log file --> which on is ...really I'm not happy

1 answer

0 votes
Shannon Spaniol Atlassian Team Oct 30, 2017

Hi there,

So you previously had Confluence and Jira installed and connected together and working, and for one reason or another, you have reinstalled Confluence and now they no longer correct. Is this accurate? Or did the connection stop working one day and then you reinstalled Confluence?

To determine the reason that Confluence cannot connect to Jira, please provide us the errors that occur in the Confluence log file as soon as you replicate the error. Then we will be able to help you to determine the reason.

Thank you!

Kind Regards,
Shannon

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