spaces menu not working

The spaces menu in the header has stopped working. No-one not even admins can access it. Any ideas? The only way to navigate to spaces is either by a known url or having admin rights to via the admin dashboard.

3 answers

0 vote

Hi Nick,

Is there any visible error message in the UI? Do you know when this issue started and if it was after some upgrade performed by the cloud team?

It might be a good idea to check with the cloud support if this instance contains some error in the logs as well.

Cheers,

Rodrigo

when you click on the menu this error appears in the console

image2016-1-14 21:30:5.png

please can you raise awareness with the cloud support? I don't even know where to start.

there are no other errors I can find.

I have been having the same issue for a few months now. Really difficult to access the Spaces menu. Seems to be a problem in Safari and not in other browsers.

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Kesha Thillainayagam
Posted Apr 13, 2018 in Confluence

We want to hear how your non-technical teams are using Confluence!

Hi Community! Kesha (kay-sha) from the Confluence marketing team here! Can you share stories with us on how your non-technical (think Marketing, Sales, HR, legal, etc.) teams are using Confluen...

375 views 20 10
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you