spaces menu not working

[SysAdmin]

The spaces menu in the header has stopped working. No-one not even admins can access it. Any ideas? The only way to navigate to spaces is either by a known url or having admin rights to via the admin dashboard.

[Deleted user]

I have been having the same issue for a few months now. Really difficult to access the Spaces menu. Seems to be a problem in Safari and not in other browsers.

[SysAdmin]

when you click on the menu this error appears in the console

image2016-1-14 21:30:5.png

please can you raise awareness with the cloud support? I don't even know where to start.

there are no other errors I can find.

[Rodrigo Girardi Adami]

Hi Nick,

Is there any visible error message in the UI? Do you know when this issue started and if it was after some upgrade performed by the cloud team?

It might be a good idea to check with the cloud support if this instance contains some error in the logs as well.

Cheers,

Rodrigo