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I've noticed this bug where sometimes, after somebody creates a new comment in a Confluence doc and I go into the doc to reply to the comment, I am unable to reply to it. I can't type into the reply box and pressing the reply button does nothing. You can see an example here: https://screencast.com/t/M1lTIcoCwSG

1 answer

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Hello Dmitri,

Thank you for contacting us about this.

Could you tell me, is it when you try to reply to comments that you were notified about by email?

There's currently a bug where this is affecting users who followed a link to the page from their email:

If you were to remove the replyToComment parameter from your email and reload the page, you should be able to make a comment. If this is the issue you are running into, can you please try that?

Regards,

Shannon

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