removing licensed users?

I have a user which I no longer need to be able to access Confluence. My confluence instance is set to authenticate from JIRA, allowing basic edit permissions (and confluence access global permission) to members of the group confluence-users.

However, if I remove the user in question from confluence-users, he remains in the license count once he's created a single page/post/anything.

I vaguely recall running into this issue in a previous job, and at the time my understanding was that once a user had created any content, it was impossible to remove the user from the license count, but I was hoping that it had been addressed by now.

Is it possible to remove users from my confluence license so that they can no longer access the instance, without removing all data that the user ever created?

2 answers

1 accepted

0 votes
Accepted answer

Don't you just remove the user concerned from the confluence-users group and they stop counting against your license limit?

You can deactivate the user by removing him from all the groups. Deactivating the user is recommended than deleting user and he is no more counted into uesr license.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Monday in Confluence

Organizing your space just got easier - Page Tree Drag & Drop is here

Hi Community! I’m Elaine, Confluence Product Manager. You may have read my earlier post about page tree in space navigation sidebar. I'm excited to share another improvement that helps you organize ...

155 views 3 4
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you