removing licensed users?

[margol]

I have a user which I no longer need to be able to access Confluence. My confluence instance is set to authenticate from JIRA, allowing basic edit permissions (and confluence access global permission) to members of the group confluence-users.

However, if I remove the user in question from confluence-users, he remains in the license count once he's created a single page/post/anything.

I vaguely recall running into this issue in a previous job, and at the time my understanding was that once a user had created any content, it was impossible to remove the user from the license count, but I was hoping that it had been addressed by now.

Is it possible to remove users from my confluence license so that they can no longer access the instance, without removing all data that the user ever created?

[Chris Walker · Accepted solution]

Don't you just remove the user concerned from the confluence-users group and they stop counting against your license limit?

[Venkat]

You can deactivate the user by removing him from all the groups. Deactivating the user is recommended than deleting user and he is no more counted into uesr license.