"unknown macro jira" errors on pages after upgrading Confluence JIRA Macros plugin

We are running Confluence 4.1. After upgrading the Confluence JIRA Macros plugin to version 4.0.17 none of the JIRA macros are being recognised anymore and give "unknown macro jira" blocks on the pages that use them. I did a content upgrade after updating the plugin and we even restarted Confluence, but the problem remains. I checked the plugin on the adminsitration page. It is enabled and all 19 of its modules are enabled.

Any help or suggestions will be appreciated.

2 answers

0 vote

Hi!

I strongly believe that this could be some bug with the application. If you can replicate this behavior with another instance and the same plugin version, I recommend to open a ticket for Atlassian Support at https://support.atlassian.com so we can verify this and possibly open a buf report for that.

Hope that helps!

Cheers!

Rodrigo Adami

A second restart of Confluence seems to have fixed this problem. This is the second time this has happened after upgrading plugins and then upgrading the content. Maybe there is a problem with the JIRA macros plugin.

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Kesha Thillainayagam
Posted Apr 13, 2018 in Confluence

We want to hear how your non-technical teams are using Confluence!

Hi Community! Kesha (kay-sha) from the Confluence marketing team here! Can you share stories with us on how your non-technical (think Marketing, Sales, HR, legal, etc.) teams are using Confluen...

2,901 views 27 12
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you