"NOT SUITABLE" ? ... unable to add an eval license for InPlace Editor

We have InPlace Editor (Stiltsoft) V2.4.2 installed ... now just trying to add the eval license ... but it returns "NOT SUITABLE" in the license state field. What is the cause for this ?

I generated the eval license using our Server ID B3HQ-9UIK-KA0F-ODO5 ... saved/uploaded it using the appropriate form (admin/plugins/cipe/savelicense.action ) .. so not clear why it should respond with "License state: NOT SUITABLE"

Thanks in advance !


FYI We're running Confluence 4.3.3 ... and the information on https://marketplace.atlassian.com/plugins/confluence.extra.cipe/version/61 clearly states that InPlace Editor V2.4.2 is supported on Confluence 4.2 - 4.3.7

1 answer

0 votes
Joe Clark Atlassian Team Apr 16, 2013

Just in case you don't get an answer here, you can contact the add-on vendor (Stiltsoft) directly via their own support page: http://stiltsoft.desk.com/customer/portal/emails/new

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Oct 24, 2018 in Confluence

Atlassian Research opportunity with Confluence templates

Do you use templates with Confluence? Take part in a remote 1-hr workshop. You'll receive USD $100 for your time!   We're looking for people to participate in a   remote 1-hr workshop...

1,180 views 20 14
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you