"Field required" error message when creating issue from Confluence but all fields are optional

carlos andrade
Contributor
June 12, 2024

I am getting an error " There were errors creating issues in Jira.This field is required" when creating an issue from the Confluence page even though all fields are optional (except , of course, Summary, which shows up and it is filled). I have made all these fields optional on the field configuration on the JIra side. What could be setting this field to be required on the Confluence side?

 

Thank you in advance,

Carlos

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carlos andrade
Contributor
June 12, 2024

Turns out that I had a scriptRunner validator on the work flow requiring a custom field, and even though I had disabled it, I would still get an error when creating the issue. I deleted the scriptRunner validator, and now I am able to create the issue. Frustrating!

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