"Error searching for attachments from Confluence. The server may be unavailable." when searching images to attach to an edit page

Consu July 1, 2014

Hello all,
When I try to search for an existing image to add to a space (edit>insert image>search) I get the error message "Error searching for attachments from Confluence. The server may be unavailable. "

The main search works fine and finds the image I am looking for, so it exists in the system. Also, the error message is constant for every query.

I guess it is something wrongly configured, but what? Thanks for the help!

2 answers

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Jae Klaasen September 2, 2014

I got the same error message after uploading a mistakenly named file (I screwed up in Photoshop, saving a PSD file with a PNG extension).

Removing the misnamed file solved my problem.

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Joe Clark
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 1, 2014

You should look in the Confluence application log for any related errors/exceptions - this will help us identify the cause of the problem (see https://confluence.atlassian.com/display/DOC/Working+with+Confluence+Logs)

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