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"Changes in the last 24 hours" mails are not sent

Hi there,

since a couple of weeks (maybe month?) we have an issue with the "Changes in the last 24 hours" mails. These mails are sometimes sent, sometimes not. We can't see any reason and have no clue where exactly to look for an error.

In the past we rebooted our machine and the it worked for a short time. Now we want to find the reason and finally solve the problem  :)

All other mail notifications are working without problems

Any ideas where to look why only the "24 hours" mails are stuck?

Confluence 6.15.6 running on Ubuntu (16.04 LTS) :)

 

BR
Chris

1 answer

What we discovered so far:

2020-03-24 23:58:03,523 INFO [Caesium-1-3] [agent.service.check.StaleChecksCleaner] info Cleaning stale checks
2020-03-25 00:00:02,053 WARN [Caesium-1-1] [confluence.impl.hibernate.ConfluenceHibernateTransactionManager] doRollback Performing rollback. Transactions:
->[com.atlassian.confluence.mail.jobs.DefaultDailyReportManager.generateDailyReports]: PROPAGATION_REQUIRED,ISOLATION_DEFAULT,readOnly (Session #2127422042)
2020-03-25 00:00:02,055 ERROR [Caesium-1-1] [impl.schedule.caesium.JobRunnerWrapper] runJob Scheduled job DailyReportJob#DailyReportJob failed to run
com.atlassian.confluence.api.service.exceptions.PermissionException: Not permitted to use confluence : null
at com.atlassian.confluence.plugins.cql.impl.DefaultCQLSearchService.checkCanUse(DefaultCQLSearchService.java:398)
at com.atlassian.confluence.plugins.cql.impl.DefaultCQLSearchService.performV2Search(DefaultCQLSearchService.java:268)
at com.atlassian.confluence.plugins.cql.impl.DefaultCQLSearchService.search(DefaultCQLSearchService.java:155)
at sun.reflect.GeneratedMethodAccessor1748.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)

"Not permitted" ? hm...

These messages are continuing and the mails are not sent. Any help is really very much appreciated.

We have a similar problem with Confluence 6.15.2

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