psql: FATAL: authentification Ident échouée pour l'utilisateur

karim -Atlassway-
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
March 23, 2020

Hello 

 

Team im configured server remotely 

I installed confluence and postgres , when i try to connect my database to postgres ,  for the simple way , when i hit test connection : it looks succeded as picture describe below :

Image 1.png

But when i hit next to finish the configuration , it takes a while and i get this error : 

psql: FATAL: authentification Ident échouée pour l'utilisateur « postgres »

 

By connection string , the test failed : 

String way postgres connection .png

 

I see that i have to change the pg_hba.conf and i did it : Here i my file :

 

# TYPE DATABASE USER ADDRESS METHOD

# "local" is for Unix domain socket connections only
local all all peer
# IPv4 local connections:
host all all 127.0.0.1/32 ident
host all all 0.0.0.0/0 md5

# IPv6 local connections:
host all all ::1/128 ident
# Allow replication connections from localhost, by a user with the
# replication privilege.
#local replication postgres peer
#host replication postgres 127.0.0.1/32 ident
#host replication postgres ::1/128 ident
host all all 0.0.0.0/0 md5
host all all ::/0 md5

 

 

Note : im configured my server remotly .

 

Please i need your help .

 

Thank you very much for your response .

 

 

 

Regards

Karim

 

 

 

 

 

 

 

 

 

2 answers

0 votes
karim -Atlassway-
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
March 24, 2020

@Alexey Matveev  

I think that you can help me ;) 

Could you please ?

 

Thank you 

regards

0 votes
Brant Schroeder
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 23, 2020

You can try the resolution on below guide it is for Jira but Confluence can have the same issue:

https://confluence.atlassian.com/jirakb/jira-unable-to-connect-to-database-with-ident-authentication-failed-error-226787768.html

karim -Atlassway-
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
March 24, 2020

Hello @Brant Schroeder 

Thank you for your reply

 

I didi it , i make trust rather than md5

====>  host confluencedb confluenceadmin 0.0.0.0/0 trust

 

But after the test succes it's charge and return this error always :

 

 

aprés succes.pngNote : i cleaned the cache but always same problems.

I need your help please 

Thank you

Brant Schroeder
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 24, 2020

Do you have a software firewall on the box?

karim -Atlassway-
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
March 24, 2020

hello @Brant Schroeder  i don't know , how can i make sure please ? 

Thank you

Brant Schroeder
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 24, 2020

What is the Operating System of the server it is running on?  

karim -Atlassway-
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
March 24, 2020

it's centos 7 , it's a vps .

But i wanna tell you that i open the port of confluence 8090 and the port of postgres , 5432 to acces from remotely from my pc , because the server doesnt have a graphic .

 

THank you 

Regards

Brant Schroeder
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 24, 2020

Have you tried turning off the firewall or looking at the firewall logs? 

karim -Atlassway-
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
March 24, 2020

hello @Brant Schroeder 

Yes it's down !!!

Brant Schroeder
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 24, 2020

Is Confluence a stand alone instance or are you using Jira for authentication?

karim -Atlassway-
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
March 24, 2020

it's alone 

karim -Atlassway-
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
March 24, 2020

right now the problem with the user is solved , but when the test succed in two ways , it take a while and tell me 

Ce site est inaccessible

vps796322.ovh.net n'autorise pas la connexion.

Voici quelques conseils :

ERR_CONNECTION_REFUSED

 

Regards

Brant Schroeder
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
March 24, 2020

Do you have a proxy setup?

karim -Atlassway-
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
March 24, 2020

No i do not have a proxy

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