When working with a profile picture and using the command show user profile a get an error message: page does not exist or you don not have permission to seee the page.

My profile doesn t have any restriction. Two days ago everything was working fine.

Whe I try to insert a pprofile picture with the makro no user is shown in the field for entering user names.

1 answer

1 accepted

This widget could not be displayed.

Hi Alexander,

This is likely caused by an error that has occured after the last maintenance. The People Directory cache has been cleared and needs to be re-indexed. Every part of Confluence that relies on the user cache will fail to find a result.

You can start a re-index from the following link https://<yourdomain>.atlassian.net/wiki/admin/search-indexes.action

Click on 'rebuild' and this will run for a few minutes, your users will still be able to access Confluence during this. Once complete, you should be able to insert and do searches for users as before.

Cheers,

Ivan.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Monday in Confluence

Why start from scratch? Introducing four new templates for Confluence Cloud

Hi my Community friends!  For those who don't know me, I'm a product marketer on the Confluence Cloud team - nice to meet you! For those of you who do, you know that I've been all up in your Co...

460 views 6 6
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you