problems loading comment editor in low bandwidth situations?

We seem to have identified a problem in low bandwidth scenarios... (browsing from Kenya and Ghana) that users can easily load pages, but it hangs when they click to add a comment. Atlassian seem to be out of ideas, wondering if others are facing similar issues. We are hosting our confluence in london and accessing it at remote locations... thanks...

1 answer

1 accepted

This widget could not be displayed.

Hi Mark,

I had a hell-of-a-time getting to the bottom of this one in a support case. Please refer to this bug in our issue tracker which has a few attached, patched jars for increasing the editor/comment editor timeout for those instances where there are slow load times.

Hope this helps!

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Published Tuesday in Confluence

Add-on evaluation with confluence templates

Atlassian market place contains number of Apps/Addons which improves the capability of out of the box Atlassian products. It is good to follow a plugin evaluation process before install add-ons. So t...

109 views 12 6
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you