plugin repository displays error - caching failed


I have Confluence version 3.3 installed.

When ever I try and access the Plugin Repository - menu option

the following error displays -

Caching failed [retry or go offline]

Is this normal..

1 answer

This widget could not be displayed.

hi there!

I was looking into some old cases and this was related to a old bug corrected last year. I believe now should be working :)

Anyway, additionally you can shutdown Confluence and remove the plugin cache folders to force confluence to rebuild the plugin repository as well.

Please see here for the details:

I hope this helps!


This can also be caused by some web filter in front blocking the communication between confluence and the web.

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Published Jul 30, 2018 in Confluence

How Manon Soubies-Camy uses Confluence + Trello to organize webinar notes and her knitting stash

@Manon Soubies-Camy is an engineer who has been an avid Atlassian user since 2014. She helps companies of all sizes transform the way they work with the Atlassian stack, including Jira and Confl...

858 views 8 13
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you