pagetreesearch macro redirects to the login page

[Sue Hallwood]

When using the pagetreesearch macro on one of our clients wikis you are re-directed to the login page even though you are already logged in. Once you log in again you are presented with a search page.

Our client has 4 instances of confluence; two production wikis and 2 sandwikis which the other developer and I do all of our testing in.

The pagetreesearch macro works on both of the sandwikis and on one of the production wikis.

The page tree plugin installed on the wiki is the latest version and I already tried re-installing the plugin but the search still re-directs.

Could somebody help me trouble shoot this issue or direct me to any support issues that have already been created on this issue?

Thanks,

susan hallwood

[David at David Simpson Apps]

This sometimes happens when the Confluence user session has (or appears to be) expired.

Pagetree will then redirect to the login page, but this site has a custom authenticator directing to an external login page.

First step would be to remove the custom authenticator and then troubleshoot.

[Azwandi Mohd Aris]

Hrmm. I would check if the server base URL is set correctly, and that the URL that you are using to access Confluence matches the server base URL.

[Sue Hallwood]

this is the base url: http://74.213.178.249

It re-directs you to the customized login page at:

https://admin.fpsyip.com/_samWiki_lib/wikiLogin.php?os_destination=/plugins/pagetreesearch/pagetreesearch.action

It should be going to:

http://wiki.ymca.ca/display/submit/Facility

Every instance of Confluence has a customized loggin page.

[Azwandi Mohd Aris]

Hrmmm, this sounds like there is an intervention of a custom authenticator or a URL whitelist requirements...