notification-templates was either missing or disabled

when sending a user invitation email,there was an error:

[common.error.jersey.ThrowableExceptionMapper] toResponse Uncaught exception thrown by REST service: Unable to compile Soy templates at: com.atlassian.confluence.plugins.confluence-email-resources:notification-templates
-- referer: http://wiki.nic.hdu.edu.cn/admin/users/inviteuser.action | url: /rest/easyuser/latest/sendUserInvites | userName: admin
com.atlassian.confluence.renderer.template.TemplateRenderingException: Unable to compile Soy templates at: com.atlassian.confluence.plugins.confluence-email-resources:notification-templates

Caused by: com.google.common.util.concurrent.UncheckedExecutionException: java.lang.IllegalStateException: Required plugin module com.atlassian.confluence.plugins.confluence-email-resources:notification-templates was either missing or disabled

Caused by: java.lang.IllegalStateException: Required plugin module com.atlassian.confluence.plugins.confluence-email-resources:notification-templates was either missing or disabled

1 answer

0 vote

Could you check

  1. The list of enabled system add-ons to see if there are any partially or totally disabled in there
  2. The log file at start up - any warnings or errors about not being able to load stuff

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Kesha Thillainayagam
Posted Friday in Confluence

We want to hear how your non-technical teams are using Confluence!

Hi Community! Kesha (kay-sha) from the Confluence marketing team here! Can you share stories with us on how your non-technical (think Marketing, Sales, HR, legal, etc.) teams are using Confluen...

262 views 11 10
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you