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Community
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Confluence
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not be able to log in

not be able to log in

When I log in into the website an error message returns

2 answers

0 votes

Hi @Mahshid Ghane , thanks for your question.

Are you the system admin for Confluence? If not, please contact your company's Confluence admin to notify them of this issue.

I note in the bottom of the screen that there is a message saying the evaluation license is expired. Do you have a paid license for this tool? I would contact Atlassian about this to ask them for help - https://support.atlassian.com/contact/#/

Good luck!

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Hi
Yes I am an admin ...
We use trial version

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Like • Sina ghanbari likes this

Hi @Mahshid Ghane , thanks for your feedback.

In that case, I would recommend to open a support ticket with Atlassian.

Cheers

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Like • Sina ghanbari likes this

Thanks for your attention, I attempt to access the 'Support Request Form'; however, I am repeatedly redirected to the login page.

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Like • Sina ghanbari likes this

Hi @Mahshid Ghane , I have also tagged Atlassian support in this ticket. They will reply to you here when they can.

Cheers

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Thanks a lot

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0 votes

how ? i have the same problem Could somebody help us ?

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