not able to reset Confluence password

Getting below error when I reset the password

Cause

com.atlassian.crowd.exception.runtime.OperationFailedException: Error from Crowd server propagated to here via REST API (check the Crowd server logs for details): org.springframework.ldap.NoPermissionException: [LDAP: error code 50 - 00000005: SecErr: DSID-031A1190, problem 4003 (INSUFF_ACCESS_RIGHTS), data 0 ]; nested exception is javax.naming.NoPermissionException: [LDAP: error code 50 - 00000005: SecErr: DSID-031A1190, problem 4003 (INSUFF_ACCESS_RIGHTS), data 0 ]; remaining name 'cn=sxk207,ou=useraccounts,ou=accounts,ou=accessmgmnt,dc=ers,dc=equifax,dc=com'
at com.atlassian.crowd.embedded.core.CrowdServiceImpl.updateUserCredential(CrowdServiceImpl.java:384)

caused by: com.atlassian.crowd.integration.rest.service.CrowdRestException: org.springframework.ldap.NoPermissionException: [LDAP: error code 50 - 00000005: SecErr: DSID-031A1190, problem 4003 (INSUFF_ACCESS_RIGHTS), data 0 ]; nested exception is javax.naming.NoPermissionException: [LDAP: error code 50 - 00000005: SecErr: DSID-031A1190, problem 4003 (INSUFF_ACCESS_RIGHTS), data 0 ]; remaining name 'cn=sxk207,ou=useraccounts,ou=accounts,ou=accessmgmnt,dc=ers,dc=equifax,dc=com'
at com.atlassian.crowd.integration.rest.service.RestExecutor$MethodExecutor.throwError(RestExecutor.java:506)

Stack Trace:[hide]

com.atlassian.crowd.exception.runtime.OperationFailedException: Error from Crowd server propagated to here via REST API (check the Crowd server logs for details): org.springframework.ldap.NoPermissionException: [LDAP: error code 50 - 00000005: SecErr: DSID-031A1190, problem 4003 (INSUFF_ACCESS_RIGHTS), data 0
]; nested exception is javax.naming.NoPermissionException: [LDAP: error code 50 - 00000005: SecErr: DSID-031A1190, problem 4003 (INSUFF_ACCESS_RIGHTS), data 0
]; remaining name 'cn=sxk207,ou=useraccounts,ou=accounts,ou=accessmgmnt,dc=ers,dc=equifax,dc=com'
	at com.atlassian.crowd.embedded.core.CrowdServiceImpl.updateUserCredential(CrowdServiceImpl.java:384)
	at sun.reflect.GeneratedMethodAccessor3581.invoke(Unknown Source)
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)

2 answers

0 votes
Davin Studer Community Champion Jun 02, 2014

Looks like the LDAP account you have set up for directory maintanance doesn't have rights to change the password for the user it is trying to change.

Kindly provide the details regarding how to give permission in Microsoft AD to change the password from confluence.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Oct 24, 2018 in Confluence

Atlassian Research opportunity with Confluence templates

Do you use templates with Confluence? Take part in a remote 1-hr workshop. You'll receive USD $100 for your time!   We're looking for people to participate in a   remote 1-hr workshop...

921 views 13 11
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you