login is slow with no sso option

[Shyamala. Dhakshinamurthy]

Have SSO implemented with the Azure directory.  However if I have to use to use no sso option or if I try to get to the Administration section, it is extremely slow.   Seemed to be related as to why using the REST API calls to Confluence takes 1 minute for each call.

[Jon Espen Ingvaldsen Kantega SSO]

Hi Shyamala.

What type of user directory do you have in Confluence? A common problem causing slow Atlassian environments is related to 

Under advanced settings you will find a setting called "update group memberships when logging in" (see attached screenshot). Does the problem you experience disappear if you set this setting to "never"?

Regards,
Jon Espen
Kantega SSO

[Christian Reichert (resolution)]

Hi Shyamala,

there are multiple plugins that you could have used for you SSO - could you let us know which one you did choose?

If you use ours: https://marketplace.atlassian.com/vendors/1210947/resolution-reichert-network-solutions-gmbh then we would like to help you troubleshoot this.

if you picked another vendor than it helps the to pick up on this case.

cheers,

    Chris 

[Shyamala. Dhakshinamurthy]

I have disabled the sso and even uninstalled the plugin and the problem still exits.

[Shyamala. Dhakshinamurthy]

Using SAML SingleSignOn for Confluence with Azure directory.