I've resintalled confluence on a test system that has also JIRA installed.

Initially JIRA and conflence were llinked and using our Active Directory for authentication.

For some reason Concluence was not working so I removed is using the deinstall script.

Then I resinstalled confluence.

Now I'm not able to login into confluence even thoud the installation was without errors.

How can I fix this or create an additional admin account that is working as a non AD user?


1 answer

Hi Hary,

In this case, we'll need to authenticate to Confluence using the internal administrator. This user should already exist, so we can restore the user password. In case you don't find the user, we can also create a new internal administrator user.

All the instructions for both procedures are located here: https://confluence.atlassian.com/display/DOC/Restore+Passwords+To+Recover+Admin+User+Rights



Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Kesha Thillainayagam
Posted Apr 13, 2018 in Confluence

We want to hear how your non-technical teams are using Confluence!

Hi Community! Kesha (kay-sha) from the Confluence marketing team here! Can you share stories with us on how your non-technical (think Marketing, Sales, HR, legal, etc.) teams are using Confluen...

2,908 views 27 12
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you