I've resintalled confluence on a test system that has also JIRA installed.

Initially JIRA and conflence were llinked and using our Active Directory for authentication.

For some reason Concluence was not working so I removed is using the deinstall script.

Then I resinstalled confluence.

Now I'm not able to login into confluence even thoud the installation was without errors.

How can I fix this or create an additional admin account that is working as a non AD user?

 

1 answer

Hi Hary,

In this case, we'll need to authenticate to Confluence using the internal administrator. This user should already exist, so we can restore the user password. In case you don't find the user, we can also create a new internal administrator user.

All the instructions for both procedures are located here: https://confluence.atlassian.com/display/DOC/Restore+Passwords+To+Recover+Admin+User+Rights

Thanks!

Regards,
LM 

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Feb 06, 2019 in Confluence

Try out the new editing experience

Hi team, I’m Avinoam, a product manager on Confluence Cloud, and today I’m really excited to let the Community know that all customers can now try out the new editing experience and see some of the ...

982 views 51 8
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you