how to delete a user

I am having troubles deleting a user account (former employee) as this user has edited some pages. Despite editing those pages, the system still tells me I can't because she has edited pages within our spaces. Is there a way to globally "scrub" this? Must I delete a user to free up a license for a new employee?

2 answers

This widget could not be displayed.

Hello Mary, 

Unfortunately if a User has created or modified content, they cannot be deleted.  Instead, you would need to de-activate the user to free up their license:

To deactivate a user:

  1. Go to  > User management

  2. On the Users screen, select the user you want to deactivate to open the user details
  3. On the user details screens, select Deactivate

 

-shawn

This widget could not be displayed.

Thanks Shawn! This addresses both of my questions. Mary

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Published Aug 14, 2018 in Confluence

Add-on evaluation with confluence templates

Atlassian market place contains number of Apps/Addons which improves the capability of out of the box Atlassian products. It is good to follow a plugin evaluation process before install add-ons. So t...

172 views 12 7
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you