how to delete a user

I am having troubles deleting a user account (former employee) as this user has edited some pages. Despite editing those pages, the system still tells me I can't because she has edited pages within our spaces. Is there a way to globally "scrub" this? Must I delete a user to free up a license for a new employee?

2 answers

1 vote

Hello Mary, 

Unfortunately if a User has created or modified content, they cannot be deleted.  Instead, you would need to de-activate the user to free up their license:

To deactivate a user:

  1. Go to  > User management

  2. On the Users screen, select the user you want to deactivate to open the user details
  3. On the user details screens, select Deactivate



Thanks Shawn! This addresses both of my questions. Mary

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