how to access the cloud app outside the server

We are on evaluation process for confluence Cloud app. We install the app on server and it is working fine in server ( using base URL), but outside the Server I am not able to access the App.
Can you please help this, by providing any suggestion how to access the app outside from server.


1 answer

0 vote

This is usually down to networking.  Your network is not allowing external access to Confluence

You need to check that the server name resolves correctly, your other machines can get to it over the network, and that if it is running a firewall, that it is configured to allow access.

It's difficult to say where the problem is without a description of the base url and the errors the client is reporting.

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Kesha Thillainayagam
Posted Apr 13, 2018 in Confluence

We want to hear how your non-technical teams are using Confluence!

Hi Community! Kesha (kay-sha) from the Confluence marketing team here! Can you share stories with us on how your non-technical (think Marketing, Sales, HR, legal, etc.) teams are using Confluen...

2,799 views 26 10
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you