group access to confluence not working

I am having issues getting my developers access to spaces in Confluence. they log in to Confluence and it says access denied. I have confirmed that they are members of the developers group. Please advise.

2 answers

0 vote

Hi Jubair,


Are the user group granted can use permission in {{Confluence Administrator >> Global Permission}}? The group must first have the can use permission before they can access the Confluence.

Regards,
Jing Hwa

Hi Jubair,

Your instance looks like it is affected by https://jira.atlassian.com/browse/UNIFIED-32and I have created an Issue on your behalf to do some maintenance and work on the problem.

You should have received the email. Please contanct support.atlassian.com if you don't.

Regards,
Mauro

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Kesha Thillainayagam
Posted Apr 13, 2018 in Confluence

We want to hear how your non-technical teams are using Confluence!

Hi Community! Kesha (kay-sha) from the Confluence marketing team here! Can you share stories with us on how your non-technical (think Marketing, Sales, HR, legal, etc.) teams are using Confluen...

346 views 20 10
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you