group access to confluence not working

I am having issues getting my developers access to spaces in Confluence. they log in to Confluence and it says access denied. I have confirmed that they are members of the developers group. Please advise.

2 answers

0 votes

Hi Jubair,


Are the user group granted can use permission in {{Confluence Administrator >> Global Permission}}? The group must first have the can use permission before they can access the Confluence.

Regards,
Jing Hwa

0 votes
Mauro Badii Atlassian Team Mar 20, 2014

Hi Jubair,

Your instance looks like it is affected by https://jira.atlassian.com/browse/UNIFIED-32and I have created an Issue on your behalf to do some maintenance and work on the problem.

You should have received the email. Please contanct support.atlassian.com if you don't.

Regards,
Mauro

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Oct 11, 2018 in Confluence

What are your project planning tips?

Hello Community,  Jessica here from the Confluence product marketing team! Today I wanted to get your takes on project planning –– what works, what doesn’t, how do you know if you’re doing it r...

260 views 1 4
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you