gliffy has disappeared from our cloud instance

At some point today it became unavailable. It no longer appears for our cloud instance in either installed or even available add-ons .

From an end user point of view, we see this wherever a diagram was:

image2017-1-30 15:31:23.png





3 answers

1 accepted

1 vote
Accepted answer

Check your my.Atlassian account to make sure it's still paid for, enabled and licenced.  If it is, then contact to get them to fix it.

Overnight it has reappeared without our intervention,


0 votes
Ziming Wang Atlassian Team Jan 30, 2017

We are in the middle of migrate 1000+ Gliffy addon from p2 to new connect version.  Some instance might experience similar for very short time window.

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