getThumbnailsFolder Containing folders for the attachment could not be created

In my confluence sysytem ,there is a serious problem。 every day,There are a lot of Exception in backstage,and the error all are the same.

The log said,"getThumbnailsFolder Containing folders /data/home/data32/thumbnails/104628363 for the attachment 123.png could not be created  ." "java.lang.RuntimeException: java.io.FileNotFoundException: Thumbnail file for attachment 1.jpg is '/home/admin/data/home/data32/thumbnails/102098990/thumb_1.jpg'. But this file does not exist."

 

1 answer

0 votes

It's likely that the permissions on the  attachment directories are wrong.  Check that they have the correct owners and permissions throughout.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Dec 18, 2018 in Confluence Cloud

Happy holidays from our team to yours!

Hi Community!  2018 was filled with changes for our team, both big and small, and we've taken a lot of time to both celebrate our wins and recognize areas of improvement. One thing that we're a...

458 views 3 18
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you