export from withing draw.io Plugin

Dear Supports and Programmers


First of all, we like to thank you, for your very nice Plugin for confluence.

Pluginversion: Draw.io plugin v5.4.4.0

Confluence: 5.9.8

OS: CentOS

Fonts: installed


Now to our issue.

When we export a Diagramm directly as png, all fonts are correct. If we use the same Diagramm to export as PDF, all fonts are wrong. But this is only from Within the Plugin Editing Mode.


We already tried to "export over external" did also not work. Do you may have an idea, what we can change, that the export (from within the plugin) will work correctly?

Many thanks in advance for your input.

Kind Regards

p.p. Raphael Gnaedinger

4 answers

Apologies for seeing your question late. We only watch questions tagged with "draw.io", I'll add that tag in now, but if you add it in the future you'll get a much faster answer.

I've some remarks about improving font support on Linux servers in one of the comments in this thread https://answers.atlassian.com/questions/295755.

We've not been able to find out why you cannot connect the external image server. Could you email support@draw.io so we can get further details from you please?

Hi @David Benson [draw.io]

I've already seen this Document and have installed all the free Windows-Fonts on our Machine..

Also we have tried the "external Image Generation" this also did not solve the issue

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Feb 06, 2019 in Confluence

Try out the new editing experience

Hi team, I’m Avinoam, a product manager on Confluence Cloud, and today I’m really excited to let the Community know that all customers can now try out the new editing experience and see some of the ...

890 views 45 7
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you