empty sidebar in default theme

Hi there,

after upgrading to Confluence 5.1.1 (from 4.x) the new space sidebar is empty on my installation. In order to access the space administration I have to switch from default theme to documentation theme.

A similar problem has been reported in https://jira.atlassian.com/browse/CONF-28566

Unfortunately, that ticket's resolution has not been published.

Any help would be appreciated.

Cheers

Michael

4 answers

1 accepted

Hi Michael,

The support case was not resolved and timed out with no response from the customer. I've added a comment there for a solution that I've found has worked for me many times when the new theme is misbehaving:

https://jira.atlassian.com/browse/CONF-28566?focusedCommentId=469764&page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel#comment-469764

Follow the steps there and let me know if your sidebar returns!

Hope that helps!

After configuring atlassian-confluence.log in WEB-INF/classes/log4j.properties I found the solution:

The database user was lacking the CREATE TRIGGER privilege.

Anyway, thanks for your help, Ryan.

Nice find! I hope that saves someone hours of troubleshooting :)

I did the following:

  • Set the Theme to default
  • Set all Layouts to default
  • Verified that Global Stylesheet is empty
  • Verified that Custom HTML is empty
  • In Space Tools
    • Set Current Theme to Global Look and Feel
    • Set all Layouts to default
    • Verified that Stylesheet is empty
  • Verified that database table "decorator" is empty

No success so far. The sidebar is still empty.

I even enabled safe mode so that all user-installed plugins were disabled.

What else is there to check?

Michael

I've had the same symptoms after updating to 6.3.1. In addition to the empty sidebar, I couldn't see any spaces in the drop down menu.

Turned out, not all files in the installation directory were owned by the confluence user. The solutions in our case was

sudo chown -R confluence /opt/confluence

 Maybe it helps someone else.

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Kesha Thillainayagam
Posted Apr 13, 2018 in Confluence

We want to hear how your non-technical teams are using Confluence!

Hi Community! Kesha (kay-sha) from the Confluence marketing team here! Can you share stories with us on how your non-technical (think Marketing, Sales, HR, legal, etc.) teams are using Confluen...

355 views 20 10
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you