double and triple e-mail notifications

Hello,

since we updated to confluence version 5.1.3 some users are receiving double and triple e-mail notifications for changes and comments in pages.

Is there a way to change this behaviour?

Regards,

Fernando

2 answers

1 accepted

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Hello,
It may or not be related but I have seen this behavior when an incompatible version of the descendant notifcations plugin is installed.

Descendant Notification Plugin

If this plugin is installed it could be the culprit and I would advise disabling it as there is no compatible version for the 5 series as of yet.

Cheers,
Andrew

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Hi Fernando.

You can check the page watchers and double check if the users which are receiving double emails are duplicated there. If they are not duplicated, you can give a try and remove the user from watching a page and confirm if the duplicated emails for that page persists.

I think this should be some cache problem.

I hope this helps!

Rodrigo

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