don't have administrator access to confluence

I'm a Jira/confluence rookie, so this may be super simple...

(confluence 4.2.6)

Confluence is configured to use Jira for authentication.

I have jira administrative access

Users can login to confluence and it's using jira for authentication.

The issue is that I can't login to a user that have "administration" as an option under tools in confluence.

When I run the sql:

name, u.active from cwd_user u
join cwd_membership m on u.id=m.child_user_id join cwd_group g on m.parent_id=g.id join cwd_directory d on d.id=g.directory_id
where g.group_name = 'confluence-administrators' and d.directory_name='Confluence Internal Directory';

I get one user. I logged in as that user and I still don't get the administration option under tools.

Any ideas?

3 answers

The issue turned out to be even simpler than I thought... I wasn't looking under the "browse" menu for administrator access. I did create a new admin user using the instructions above, but didn't think it worked because I was looking under the "gear" menu for administrator access.

Thanks for the help.

The issue turned out to be even simpler than I thought... I wasn't looking under the "browse" menu for administrator access. I did create a new admin user using the instructions above, but didn't think it worked because I was looking under the "gear" menu for administrator access.

Thanks for the help.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Feb 06, 2019 in Confluence

Try out the new editing experience

Hi team, I’m Avinoam, a product manager on Confluence Cloud, and today I’m really excited to let the Community know that all customers can now try out the new editing experience and see some of the ...

1,029 views 51 8
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you