Degraded performance We are experiencing technical difficulties at the moment. We will report back when have further details.
I have disabled a profile couple of days ago but when I run daily login report I can see that the profile is used this morning.
Does anyone know how it can happen? How can I stop it?
You might want to double check if the user in questioned used "Remember Me" feature as this issue might occurred if that is the case. Confluence keep the token alive and mistakenly thought the user is still online before it logged the user out.
Please note that this is just a theory which I haven't try to reproduce yet.
Hope it helps.
Thanks for the comment. I actually don't know. Even though the token has been kept alive, the user need to click login button to login (as I do - I set rememeber me as well) and in this case the system should not allow the user login as the profile is disabled.
I will test this theory and let you know.
That's looks unusual. May I know how many user directory that you have? Also, can you please double check to see if that user exists on multiple directories? I would suggest to raise a support ticket at https://support.atlassian.com to further investigate this issue.
You were right.
I logged in with a newly created dummy account with our standard access groups settings.
I ticked rememeber me and then closed the session.
I went the admin area and disabled the account.
I re-opened the website and I logged in successfully but I cannot see any pages as due to the access group settings.
I will update my support ticket. It may cause some sucity issue for all Confluence users.
Thanks for pointing that out.
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