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custom charts shows 'Error- Invalid JQL'

Rahulsingh Pardeshi June 12, 2022

custom charts shows 'Error- Invalid JQL'

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Fabio Racobaldo [Herzum]
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June 12, 2022

Hi @Rahulsingh Pardeshi ,

welcome to the Atlassian community!

Please could you specify what macro e from what external app it comes? Btw, based on the error, it seems it is related to a JQL error. Did you tested JQL on JIRA first in order to verify that it is correct?

Fabio

Rahulsingh Pardeshi June 15, 2022

hi Fabio,

user tried some other query and now its fine according to him.

thanks for your support.

Regards

Rahulsingh Pardeshi

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Nic Brough -Adaptavist-
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
June 13, 2022

The explanation behind this (because Fabio has said where to look) is that most charts, gadgets and reports run off a saved filter.  The saved filter gives them a list of issues that currently match its question and they then read that list to extract the data they need to draw up their reporting.

You get this error with almost every gadget or report when the filter has been broken.  Jira tries to stop you saving broken filters, but it can't stop one breaking if you change the structure of what it is looking at.  And that's what I suspect has happened here.

Simple example - if you've got a filter that says "Project = XYZ and instruction-text is not empty", and you delete the field called instruction-text, you will break the filter, because there's no field for it to look at any more.

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