create from template shows no templates, spinning all the time

Deleted user April 12, 2019

Hello,

we have a Linux server based install that i updated a couple of minutes ago from 6.10 to 6.15 and I have the problem that when I select the button "Select from Template" I get a empty window with the spinning image. But no templates occur.

This is the button that is default visible, not a new added to a page.

I have seen there the default templates a long time ago, so I know there should be something visible. But it isn't working now for a long time.

We use a postgresql database as backend if that is relevant.

How can we find the problem for that ?

Rainer

1 answer

1 accepted

0 votes
Answer accepted
Deleted user April 12, 2019

Problem solved, it was related to a reverse proxy we have in front of the webserver and we have a port change from the reverse proxy to the local webserver. Therefor I had to whitelist the reverse proxy and the local webserver port. After that I was able to see the templates.

AYESHA AR March 8, 2022

What port numbers did you configure ?

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events