You question is no clear enough. If you are using ondemand product please contant support.atlassian.com. In any other case please clarify what exactly is your problem.
In that form of a question I am afraid that we cannot help you here on Answers.
It should arrive within an hour or so of adding it. If it's definitely enabled in your my.atlassian account and still not appearing, then contact support.atlassian.com(we're all end-users here, although Atlassian watch and contribute, they don't do formal support from here)
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