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confluence server soyTemplateRendererHelper.getRenderedTemplateHtml message Edited

Hello, I recently noticed that my top banner no longer displays the menu buttons to navigate throughout my instance of confluence. 

tshoot01.png

I have tried removing the following plugin temp folders after shutting down Confluence Server:

plugin-cache, plugin-osgi-cache, plugins-temp, bundled-plugins, to no avail. 

I have also attempted to reset the plugin via the database with:

UPDATE BANDANA SET BANDANAVALUE='<map/>' WHERE BANDANAKEY='plugin.manager.state.Map'

And still no success in getting the banner to display.

I have tried the steps from: 
https://confluence.atlassian.com/confkb/comment-box-disappears-soytemplaterendererhelper-getrenderedtemplatehtml-296096549.html?_ga=2.151642288.806674977.1586643226-253003147.1560876294

and also from:
https://confluence.atlassian.com/confkb/how-to-clear-confluence-plugins-cache-297664846.html

Please assist. Thank you! 

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DEPLOYMENT TYPE
SERVER
VERSION
7.3.5
TAGS
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