confluence restoration from backup zip file

when trying to restore the auto-generated backup zip file i'm getting an apparently corrupted restored version of confluence.

I'm restoring to a new machine (a VirtualBox VM) and the restoration seems to go fine, i install postgresql and make the user/database then setup pg_hba.conf and run through installing the product.

I select the zip file during nistallation as a source for the wiki content, and it chugs away for a few minutes before saying all is done!

.... Then it dosen't work...

I can login with my credentials, and i get my wiki spaces listed, but clicking any of them gives "page not found".

I can see recently changed pages, but clicking any of those gives a huge error & stack trace which seems to begin with: java.lang.RuntimeException: "Error rendering template for decorator root"

In the atlassian-confluence.log file just before that stacktrace is: "ERROR [http-8090-5] [common.error.jersey.ThrowableExceptionMapper] toResponse Uncaught exception thrown by REST service"

I have no idea where to even begin fixing this. If more logs are needed, just shout.

1 answer

1 accepted

1 vote
Answer accepted
Mirek Community Champion Jul 04, 2013


Are you sure the the Backup is from the same version that you want to restore? Did you performa a Reindex after restoring the data?



i did tick the create index box when restoring. The backup is 4.9 and the restore version is 5.1, i'll try restoring to 4.9 and see if it goes away.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Mar 12, 2019 in Confluence

Confluence Admin Certification now $150 for Community Members

More and more people are building their careers with Atlassian, and we want you to be at the front of this wave! Important Dates Start the Certification Prep Course by 2 April 2019 Take your e...

258 views 2 10
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you