confluence cli timeout (on-demand)

Hi, we've been using the Confluence CLI tool for a while to export wiki pages to HTML. It stopped working in the past couple weeks:

./ -a exportSpace -s https:/<mydomain> -u <user> -p <pwd> --space TSUD -f --exportType HTML

Remote error: (504)Gateway Time-out

I thought it was related to an On-Demand update, but now I'm not sure.

We have been using atlassian-cli-2.5.0, but I also tried atlassian-cli-3.3.0 and got the same result. I've tried from a few different machines/networks over the past couple weeks, but always the timeout error.

Is the timeout in the web server, or the CLI script? Any suggestions are appreciated. Thanks --rob

3 answers

1 accepted

0 votes
Accepted answer

Timeout is 60 seconds.

I exported Confluence from On-Demand and imported it to a local server, and I am able to export fine from the local server. So I don't think there is any problem with your CLI tool, probably a web server timeout.

Export space can take a while. It could be it is just taking more time than before. Try using the connectionTimeout parameter.

connectionTimeout doesn't seem to have any effect. I think the server side is what is timing out (onDemand)

Here is the connection string with the timeout parameter

./atlassian-cli-3.3.0/ -a exportSpace -s -u ts-export -p ts-export --connectionTimeout 0 --space TSUD -f --exportType HTML

Previously, it was failing intermittently so I would retry until it worked. But now it's failing 100% of the time with (504) error. The size of our data has probably increased over time.

How long before the timeout? Run with --debug and verify it times out before the url to the file is generated. Maybe Atlassian might have some ideas on any way to work around that.

I also have the same problem using atlassian-cli-2.6.0 as of this week. The file has 4 tables and if I reduce the file content it works fine.

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Feb 06, 2019 in Confluence

Try out the new editing experience

Hi team, I’m Avinoam, a product manager on Confluence Cloud, and today I’m really excited to let the Community know that all customers can now try out the new editing experience and see some of the ...

1,311 views 93 8
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you