confluence OnDemand service not available

We cannot access the following base URL for the confluence OnDemand service at this moment,

https://drecomtaro.atlassian.net/

I'm not sure what's going on. Could you help me what I should do?

3 answers

1 accepted

This widget could not be displayed.

Hi Takashi,

Please create a L1 support request at support.atlassian.com for issues like these and we'll respond quickly.

I'm taking a look at the instance in the meantime to see if I can find the problem.

Regards,

Mauro
Ondemand Support

This widget could not be displayed.

Hi Mauro,

Thank you for your quick response. You'll look at what's happening on our instance right now, thus I'm gonna wait for your reply. Next time I will, as you advise, create an issue.

Best regard,

Takashi Kagimoto

The problem is due to a Storage Node Outage and the Operations team is working to get it solved. You can probably see the status message displayed on your instance now.

Answers is for general usage or customizations ideas that the comunity can answer. If you are expecting any more feedback, please create a support request.

Best regards,
Mauro

This widget could not be displayed.

Thanks a lot. Now I recognized that the instance became available.

Best regards,

Takashi

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Sep 17, 2018 in Confluence

Why start from scratch? Introducing four new templates for Confluence Cloud

Hi my Community friends!  For those who don't know me, I'm a product marketer on the Confluence Cloud team - nice to meet you! For those of you who do, you know that I've been all up in your Co...

580 views 7 6
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you