confluence 5.4.4 cluster, jira integration not working for me

Hi there,

I have upgraded confluence from version 5.1.2 to version 5.4.4 (cluster mode). My JIRA version is in 6.1.6

After the upgrade,

  1. The new feature, highlight text to create JIRA ticket, and Quote for comment, are not working. When highlight the text, I cant see the both Icon.
  2. When Click the Insert JIRA Macro, the macro does not work, it show " There is no metadata configured for this macro which means no configuration screen can be presented here."

I did verify that

  • the application link is well created in both confluence and Jira.
  • Confluence and Jira Content Connector" plugin is enabled
  • deleted the plugin cache and restarted tomcat

Second, the existing page which is using JIRA macro to display ticket, they are working fine as able to show the JIRA ticket in confluence.

Did anyone encounter the same issue like me? Thanks!


1 answer

Hi, it's possible that you're facing the issue described in this KB. You may want to check if one the resolutions help you to fix it.


Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Oct 24, 2018 in Confluence

Atlassian Research opportunity with Confluence templates

Do you use templates with Confluence? Take part in a remote 1-hr workshop. You'll receive USD $100 for your time!   We're looking for people to participate in a   remote 1-hr workshop...

1,538 views 25 14
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you