confluance uninstallation kill process

I'm trying to reinstall Confluence and it tells me to kill a process, the confluence process is not running.  I disabled the process and restarted the computer and still the same msg appears... what process are they talking about?

Thanks.

2 answers

Hi Lucas,

May I ask you, if you're running Confluence in a Windows box? If yes, you might want to disable the service before uninstalling Confluence.

If it's Linux, try to do a ps -ax and try to check if there's any JAVA process running there. If it's running try to kill it and then uninstall Confluence.

Cheers,
WZ

I'm running the windows box and as I said in my original post, I did stop the service and when that did not work, I disabled the process and then restarted the box with no luck. is there another process that needs to be killed other then Confluence?


Thanks.

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Kesha Thillainayagam
Posted Apr 13, 2018 in Confluence

We want to hear how your non-technical teams are using Confluence!

Hi Community! Kesha (kay-sha) from the Confluence marketing team here! Can you share stories with us on how your non-technical (think Marketing, Sales, HR, legal, etc.) teams are using Confluen...

2,941 views 27 12
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you