This question is in reference to Atlassian Documentation: Manage users and groups
Im having trouble changing the security of a user from normal to admin for confluence please help
It's not a "security level" really. To make someone an admin, you simply add them to one of the groups that says "these people are admins". You have to be an admin in order to do it of course - only admins can make other admins.
Duplicated by https://answers.atlassian.com/questions/38839635 but there's more information on that one.
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